In housing associations, as in any large organisation, it's important that internal communications are effective. Good internal communications have a positive impact on staff morale and employees' ability to do their job well - and vice versa when communications are poor.
This week I found a great guide to effective internal communications that I wanted to share. It comes from the Lancashire Communications Network, a group of council press officers working in Lancashire, who get together to share best practice. It's available here.
I'd be interested to know what you think.