She has received praise from Jamie Oliver, been featured on Newsround and has been doing a brilliant job of making the case healthy school dinners.
Martha Payne writes on her latest post:
"This morning in maths I got taken out of class by my head teacher and taken to her office. I was told that I could not take any more photos of my school dinners because of a headline in a newspaper today.
I only write my blog not newspapers and I am sad I am no longer allowed to take photos. I will miss sharing and rating my school dinners and I’ll miss seeing the dinners you send me too. I don’t think I will be able to finish raising enough money for a kitchen for Mary’s Meals either.
If it is true, then it seems like the Council (a further post by her dad reveals it was the Council rather than her school) has made a really bad decision. How can Argyll and Bute start to repair their reputation?
- Act quickly
- Admit they got it wrong - they should admit that they shouldn't have told Martha not to take photos
- Apologise to her in person and then publicly
- Link to her blog in their online apology
- Ask Martha to become a lunch champion for Argyll and Bute to help her design a new menu - with help from other pupils
- Help Martha promote her fundraising for Mary's Meals - a charity she is supporting that provides school dinners in Africa
Stories can go viral quickly on Twitter but you can change the emphasis just as quickly if you're open and honest about when you've got it wrong.